General information
We facilitate education by providing IT Support to faculty, staff, and students of the Department of Physics and Astronomy at BYU.
System Administrator:
- Daniel Zacharias
Service Desk Manager:
- Ben Burk
Student Employees:
Operations and Infrastructure
- Steven Johansen
- JJ Rodriguez
Service Desk
- Jay Lowry
- Andres Herrera Chacon
- Evan Hobson
- Jay Lowry
- Troy Manning
The IT Support Office can be reached in the following ways:
- Create a Service Request for computer support or IT questions
- Messaging/Voice/Screenshare: BYU PandA Discord Server or within Microsoft Teams
- Email: itsupport@physics.byu.edu
- Phone: (801) 422-6776
- Walk-in: N337 ESC
If you need assistance, please contact the service desk as soon as possible. We are generally available from 08:00 to 17:00 Monday through Friday. Please remember that our Student Employees are taking classes and only work part-time during Fall and Winter semesters. Please respect their privacy when they are not working unless you have been expressly told to contact them for critical situations.