General information
The Physics and Astronomy IT Support Office is managed by Daniel Zacharias.
We facilitate education by providing IT Support to faculty, staff, and students of the Department of Physics and Astronomy at BYU.
System Administrator:
- Daniel Zacharias
Service Desk Manager:
- Jamison Orton
The student technicians are organized into two teams:
Operations and Infrastructure
- Shane Moon
- Steven Johansen
Service Desk
- Jay Lowry
- JJ Rodriguez
- Link Chen
- Samuel Leigh
The IT Support Office can be reached in the following ways:
- Create a Service Request for computer support or IT questions
- Messaging/Voice/Screenshare: BYU PandA Discord Server or within Microsoft Teams
- Phone: (801) 422-6776
- Email: itsupport@physics.byu.edu
- Walk-in: N337 ESC
If you need assistance, please contact the service desk as soon as possible. We are generally available from 8:00 a.m. to 4:00 p.m. Monday through Friday. Please remember that student assistants are taking classes and only work part-time during Fall and Winter semesters. Please respect their privacy when they are not working unless you have been expressly told to contact them for critical situations.