General information

We facilitate education by providing IT Support to faculty, staff, and students of the Department of Physics and Astronomy at BYU. 

System Administrator:

  • Daniel Zacharias

Service Desk Manager:

  • Ben Burk

Student Employees:

Operations and Infrastructure

  • Steven Johansen
  • JJ Rodriguez

Service Desk

  • Jay Lowry
  • Andres Herrera Chacon
  • Evan Hobson
  • Jay Lowry
  • Troy Manning

The IT Support Office can be reached in the following ways:

If you need assistance, please contact the service desk as soon as possible. We are generally available from 08:00 to 17:00 Monday through Friday. Please remember that our Student Employees are taking classes and only work part-time during Fall and Winter semesters. Please respect their privacy when they are not working unless you have been expressly told to contact them for critical situations.